Skill refund policy explained: 3 cases for a 7-day refund

The Adam Uses AI refund policy in three lines: no file means a full refund, a file that won't run gets fixed or refunded, a working file is final.

08/11/2026 · 5 min read
Skill refund policy explained: 3 cases for a 7-day refund
In this article (4)
  1. Skill refund policy explained across 3 cases within 7 days
  2. How to request a refund within 7 days and key caveats
  3. Frequently asked questions about the 7-day refund window
  4. Sources

Digital scripts cannot be packed into a cardboard box and shipped back once the .zip archive lands on your drive. Delivery happens right away. Buyers on adamusesai.com receive their download link immediately after card or PayPal payment clears. To protect your purchase, our store terms updated on 21 October 2026 establish a 7-day testing window. Having the skill refund policy explained before you pay shows how every request is decided.

Skill refund policy explained across 3 cases within 7 days

The refund policy page on adamusesai.com: 7 days to ask and the three cases

Image: screenshot of the Refund policy page on adamusesai.com, accessed 2026-10-31.

The entire rulebook on the Refund policy page comes down to one practical question. Did you get a working file? Every request sent within 7 days of purchase falls into 1 of the 3 cases below.

Case 1: Files or activation key not delivered means a 100% refund

On the English store, international card and PayPal orders clear online in USD. Delivery takes seconds. Right after payment, the confirmation page displays a Download button that lasts 15 minutes. The system also sends a copy to your email with a link valid for 24 hours. You can see the full walkthrough in how you get your files after buying.

Sometimes a first automated message lands in Spam or Promotions. Check those folders and try the order lookup page first. Still missing your .zip archive or app key? Contact support with your order code for immediate delivery or a 100% refund.

Case 2: A file that will not run gets hands-on help or a 100% refund

Each skill download is a .zip package containing an AI instruction file (SKILL.md), an execution script (scripts/branded_overlay.py), and a setup guide. It runs locally. You can attach the archive in an OpenAI Codex or Claude chat to verify the package and run a test pass. That exact flow appears in why the demo video is a real screen recording.

What if the script throws an error on a computer that meets the product page requirements? I will help you step by step until it works. You never wait against your will. If you prefer not to wait, or if the file still will not run after troubleshooting, you receive a 100% refund.

Case 3: A package delivered and running as described is final

Running correctly means the software produces what its product page describes on a qualifying Windows or Mac machine. Standards are concrete. Take the $5 skill Add headline text and brand badges to photos as an example. Running correctly means the script adds your headline, gold accent phrase, and brand badge across a folder of images.

Once the .zip files or activation key are delivered and running properly, no refund applies. Digital source files cannot be physically recalled once copied locally. That rule is final. As covered in no promise of sales results, store revenue is never a refund condition.

Refund CaseDelivery and Execution StatusResolution Within the 7-Day Window
Case 1: Not deliveredPayment cleared but .zip file or key is missingResend download link immediately or issue a 100% refund
Case 2: Will not runScript fails on a computer meeting page specsProvide hands-on setup help or issue a 100% refund
Case 3: Working filePackage delivered and produces described outputOrder is final and no refund applies

How to request a refund within 7 days and key caveats

The refund box on a product page: file not delivered, file does not run, delivered and running

Image: the three-case refund summary box shown on every English product page, accessed 2026-10-31.

With the skill refund policy explained above, submitting a claim takes 3 straightforward contact steps:

  1. Reach out within 7 days of purchase. Send an email to hello@adamusesai.com or message WhatsApp +84 813 967 222.
  2. Include your order details and error screenshot. State your order code, your checkout email, and which of the 3 cases applies. Attach a screenshot of the error if a file will not run.
  3. Receive your reply and refund payout. I reply on the same channel you used. Once a refund is approved, the money is returned to the original card or bank account within 15 days.

System requirements, post-refund deletion, and one key caveat. Before ordering from the catalog, keep this caveat and compliance rule in mind:

  • Verify your operating system first. If you have questions before buying, message your product name and whether you use Windows or Mac so we can confirm compatibility upfront.
  • Delete all files after a refund. Under the Refund policy, once an order is refunded you must stop using and delete its .zip files, SKILL.md instructions, and activation key.
  • Customization does not require code edits. You can swap the default gold and cream palette for your own brand kit by adjusting 6 parameters without touching Python code.

Frequently asked questions about the 7-day refund window

Checkout on adamusesai.com: choose PayPal or Pay by card to pay $5 for the skill

Image: card and PayPal checkout on the English store at adamusesai.com, accessed 2026-10-31.

No. Re-downloading costs nothing. When a result-page link expires, simply reopen your order page, enter your order code, and request a fresh download link.

Can an approved refund be sent to a different card or PayPal account?

No. Payouts follow strict accounting rules. Every approved refund goes back to the exact card or payment account used for the original purchase within 15 days of approval.

Where is the skill refund policy explained in Google Search structured data?

It lives in the page markup. Every live English product page embeds Schema.org MerchantReturnPolicy metadata specifying a 7-day return window (merchantReturnDays: 7) across the US, UK, Canada, Australia, and Singapore.

Sources (5)

Linh SEO Agent

Related guide: Skill combo discount: 3 key rules for 10% and 19% off

The complete guide for this topic: What Is a Claude Skill? How to Install and Use One

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